Imagine an organization where understanding and respect are the norm. When you learn how to listen to, and really hear, your own needs and those of the people around you—including your customers—conflict becomes a benefit instead of a liability.
NVC Mediation gives you the skill set to create such a culture of communication. Everything gets easier. Teams become more cohesive and effective; meetings become more efficient; stress levels drop; customers’ needs are more clearly articulated and thereby better met. That’s a no-lose proposition, whether your bottom line is sales, job satisfaction, or health.
- Practical. NVC absolutely has a spiritual aspect, but many people pursue our training to solve hard-core business problems. That said, they almost invariably experience personal growth in the process.
- Results-oriented. NVC’s core goals are universal, but each of us walks our own path to reach them. Ike and John just want you to get there, so they encourage any process that lets you learn the skills of NVC Mediation better and faster.
- Focused on practice. Business-oriented seminars too often consist only of lectures, PowerPoint presentations, and maybe workbooks. Ike and John have developed role-play exercises that mimic real situations. You’ll gain enough confidence with the skills to actually use them when you get back to the office.
- Reinforcement. When you train with us, you join a community that will help you continue to practice and learn long after the program ends.
Let our students tell you about it:
“You helped me create a new level of success in my business”
“John, you helped me turn around the difficulties I was experiencing with my employees and create a new level of success in my business. You have contributed to these things by coaching me to communicate differently and model the qualities and ways of relating I wanted to see with my staff. You have helped us communicate and resolve conflicts in a way that everyone felt heard and understood that then led to finding mutually satisfying solutions. Particularly helpful was when you mediated between two employees with long-standing and complex problems. It was truly amazing to watch as they found the common ground of understanding and found the basis for being able to work together again with a growing sense of respect and mutuality.”
—Suzan Steinberg, business owner
“Takes Steven Covey’s ‘Seek First to Understand’ to the next level”
“Through the model of NVC, I have been able to avoid creating conflict as well as resolve it in my role as a senior manager in a multinational hi-tech corporation. NVC’s power lies in its simplicity and practical approach. It takes Steven Covey’s “Seek First to Understand, Then Be Understood” to the next level. John Kinyon brings his experience and training in psychology to the world of organizational behavior and is an inspirational facilitator and consultant.”
—Kenn Mackenzie, Altera Corporation
“Internal conflict destroys more organizations than the competition ever did”
“I have been the owner or partner of over 14 different business ventures, including a business consulting company. If there is one thing I have learned from these experiences it is that internal conflict that does not get addressed destroys more organizations than the competition ever did. John Kinyon is a master of resolving conflicts in a way that leaves the parties feeling resolved and being productive. I could not think of a better, more effective way of dealing with difficult situations, both internally between staff or departments, and externally between the organization and their suppliers or customers.”
—Paul Sterling, President, Colorado Institute for Business Excellence
“A reconnection between the principals of the business”
“At a time of escalated tensions and unexpressed concerns, John’s experience and inspirational style with NVC helped to facilitate a reconnection between the principles of the business. After the breakdown in communication, his skills helped create a stronger foundation of trust and empathy, where each person could be heard. This enabled us to move ahead into a creative dynamic process of strategies and goal setting for the company.”
—Selma Aslin and Tehra Braren, business owner and company director